logo Sign Up

Terms & Conditions

Terms and Conditions

By accessing and using Lucky Mister Casino, you agree to be bound by these Terms and Conditions.

Acceptance of the Terms

You must read and accept these Terms and Conditions before using our services. If you do not accept these Terms, please leave this site immediately.

Eligibility Requirements

Lucky Mister Casino is available for access by individuals aged 18 or older in jurisdictions where online gaming is permitted. You warrant that you are at least 18 years old and meet the local laws regarding online gaming.

Geographic Restrictions

We reserve the right to restrict our services to certain countries, regions, or territories. Your use of Lucky Mister Casino constitutes your acceptance of these restrictions.

Account Registration Rules

To create an account with us, you must provide accurate information about yourself. You agree to keep this information up-to-date and truthful at all times.

One-Account-Per-User Policy

Each user is limited to one active account on our platform. We reserve the right to suspend or close accounts found in breach of this policy.

Identity Verification and KYC

We may request additional verification from you, including identification documents and proof of address, to verify your age and identity.

Account Accuracy Obligations

You must ensure that all information provided by you is accurate and complete. Failure to do so may result in suspension or closure of your account.

Account Security Responsibilities

It is your responsibility to keep your login credentials secure. We recommend using a unique password, keeping it confidential, and avoiding sharing access with others.

Login Credentials and Password Protection

You are solely responsible for maintaining the security of your account. Lucky Mister Casino will not be liable for any loss or damage resulting from unauthorized use of your account due to your failure to protect your login credentials.

Restricted Behaviour and Prohibited Activities

We prohibit activities such as multiple-accounting, bonus abuse, collusion, and cheating. We may suspend or close accounts found engaging in these prohibited activities without notice.

Multi-Accounting and Fraud Prevention

You must not attempt to create multiple accounts with us. If we detect multi-accounting attempts, we reserve the right to suspend or close your account(s).

Bonus and Promotion Rules

Bonuses are subject to specific conditions, including wagering requirements and maximum withdrawal limits. You should carefully review these terms before claiming a bonus.

Wagering and Gameplay Conditions

Games played on our platform must be played fairly in accordance with their rules. We reserve the right to suspend or close accounts found engaging in unfair gaming practices.

Bonus Abuse Prevention

We may cancel, refuse payment for, or void any winnings if we suspect abuse of bonuses by you.

Deposits and Withdrawals (Subject to Verification)

If permitted on our platform, deposits are made via approved methods. We reserve the right to request additional verification before processing withdrawals.

Verification Before Withdrawals

To ensure your account security, we may require ID verification or proof of address for larger transactions.

Processing and Review Procedures

We will process requests promptly but cannot guarantee timescales for certain services, particularly in relation to anti-money laundering regulations. In such cases, our policies take precedence over any customer expectation or demand for a specific outcome.

Responsible Gaming Expectations

If you feel your gaming is becoming problematic, please reach out to us using the support channels provided. We offer self-exclusion and other measures to help maintain responsible gaming practices.

Self-Exclusion and Account Restrictions

Self-exclusion lasts for 30 days but can be repeated after the exclusion period has lapsed. During this time you will not have access to your account or our services, nor may you attempt to reopen an excluded account.

Game Fairness and RNG Systems

Our games operate using fair and audited random number generators (RNG). However, it's possible that occasionally a game might be temporarily unavailable due to required maintenance.

Technical Interruptions or Voided Gameplay

During periods of technical interruption, gameplay will continue once services resume. In extreme circumstances where our platform is unable to function for an extended period, we reserve the right to void any open bets or wagers not settled at the time of disruption and may suspend or close accounts if found engaging in abuse during such incidents.

Suspension or Closure of Accounts

We maintain discretion over whether to close or suspend your account(s). You will be notified by email where possible with instructions for next steps but are under no obligation to comply, particularly in emergency situations that necessitate immediate action to protect ourselves or third parties from harm.

Intellectual Property and Platform Ownership

All rights to our platform, including its design, code, content, logos, trademarks, patents, copyrights, designs and databases (including software), intellectual property and goodwill, are owned exclusively by Lucky Mister Casino. Any infringement is subject to legal remedies and penalties as provided by applicable law.

Limitation of Liability

We will not be held liable for any loss or damage arising out of your failure to comply with these Terms. Our liability in any event shall never exceed the value of monies held within our system at the time a dispute arises, excepting such liabilities that cannot be excluded under local laws which may apply.

Modification of Terms

These Terms can be modified by Lucky Mister Casino without advance notice. You agree to regularly check for updates and changes on this site or via notification provided.

Contact or Support Guidance

If you have questions regarding these Terms & Conditions, please contact our support team using the email address.